Multichannel, intelligent and dynamic communications
We create a structured single view of your customer, integrated with your existing data eco-system, and use intelligent automated rules to enable individualised, dynamic communications. We improve your acquisition and retention, and ensure compliance under GDPR. Our solution design and consultancy expertise deliver specialist knowledge to your specific challenges, sourcing, evaluating and integrating enabling technologies, into your communications ecosystem.
• Provides an understanding of your data landscape and how that asset can be leveraged to deliver against business objectives
• Brings all data together to maximise its value, ensuring it is always clean and up to date, reducing wastage, improving targeting and reducing complaints
• Automates previously manual processes
Audit and map the data you hold - what it is, where it comes from, how it travels through your organisation and when it leaves.
Data exploration and technical consultancy, including database build, hosting and management
We audit and map the data you hold - what it is, where it comes from, how it travels through your organisation and when it leaves. Understand your data infrastructure requirements and match to the right solutions, whether via off the shelf licensing or a bespoke build.
Preference Centre and re-permissioning campaigns
We help to manage your customers’ consents and preferences through a central hub that integrates with all your data sources and campaign activity
Our solution teams ensure you are fully prepared with a ‘pre-planned’ and ‘pre-canned’ mechanism to inform customers swiftly in the event of a serious data breach