We offer a complete and fully secured Customer Communication solution.
We accompany you and your clients along their customer journey and send any communication to them at the right time via the right channel (digital or printed communication).
We are a regulated business that securely delivers compliant communications for some of the world's leading financial services companies. This international operation boosts our strategy to offer an enhanced customer experience for clients across key jurisdictions, and will enable us to provide genuine in-country, in-house, end-to-end production and local 24/7 support for our clients.
Deliver compliant, effective communications in a variety of formats via the channels your customers prefer.
Helping you to transform your existing customer experience using innovative digital technology and expertise.
Paragon Archive enables real-time access to customer documents and speeds up digital transformation.
The Luxembourg operation is our first fully regulated businesses and offers enhanced customer experience for our financial services clients, as well as customers in other industries. We work diligently to connect our clients with their customers across every channel, globally.
Paragon Customer Communications Luxembourg will ensure that we provide clients with a consistent approach and service underpinned by the same stringent, customer-focused processes that support the development of our ongoing relationships.
Operating under regulated processes and procedures, we provide enhanced efficiencies managed via a single platform with specialist infrastructure and expertise to ensure we consistently exceed regulatory and client requirements.
Genuine in-country and in-house end to end production capabilities, underpinned by a flexible service with 24/7 local support, scalability and self-serve functionality.
Providing accurate management information and reports in an easily digestible and fully transparent format with the ability to drill down to the detail.
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