Dissemination of all Investor Communications

Multi-channel communications for regulated businesses

Hybrid Mail

How we help your business

We offer a complete and fully secured Customer Communication solution. 
We accompany you and your clients along their customer journey and send any communication to them at the right time via the right channel (digital or printed communication).

We are a regulated business that securely delivers compliant communications for some of the world's leading financial services companies. This international operation boosts our strategy to offer an enhanced customer experience for clients across key jurisdictions, and will enable us to provide genuine in-country, in-house, end-to-end production and local 24/7 support for our clients.

Digitisation of investor communications for the Asset, Wealth and Pensions sectors

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Regulatory Communications

Deliver compliant, effective communications in a variety of formats via the channels your customers prefer.

Digital Transformation

Digital Transformation

Helping you to transform your existing customer experience using innovative digital technology and expertise.

Secure eArchiving

Paragon Archive enables real-time access to customer documents and speeds up digital transformation.

Who we are

The Luxembourg operation is our first fully regulated businesses and offers enhanced customer experience for our financial services clients, as well as customers in other industries. We work diligently to connect our clients with their customers across every channel, globally. 

Paragon Customer Communications Luxembourg will ensure that we provide clients with a consistent approach and service underpinned by the same stringent, customer-focused processes that support the development of our ongoing relationships.

Don't just take our word for it
A fully regulated business

A fully regulated business

Operating under regulated processes and procedures, we provide enhanced efficiencies managed via a single platform with specialist infrastructure and expertise to ensure we consistently exceed regulatory and client requirements.

Client Focussed

Client-focused processes

Genuine in-country and in-house end to end production capabilities, underpinned by a flexible service with 24/7 local support, scalability and self-serve functionality.

Enhanced MI & Reporting

Providing accurate management information and reports in an easily digestible and fully transparent format with the ability to drill down to the detail.

Certified to Better Serve You
Paragon Customer communications Luxembourg certified Made in Luxembourg
Paragon Customer Communications Luxembourg certified CSSF PSF Support
Paragon Customer Communications Luxembourg certified ISO 9001:2015
Paragon Customer Communications Luxembourg certified ISO 27001:2013