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Innovative customer communications, integrated across every channel

Paragon Customer Communications
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What we do

Marketing

Customer Experience & Marketing

Customer engagements driven by deep data insights, that prompt great outcomes by being timely, relevant and persuasive.

 

Operations Communications Team

Business Process & Transactional

We’re a safe pair of hands, providing proper governance, minimising risk and improving efficiency for transactional and regulatory communications.

 

Digital Customer Experiences

Digital Customer Experience

Engaging digital journeys delivered with data-driven insights across our platforms, technologies and solutions,  integrated with your business and legacy systems.

 

How we help

Paragon Customer Communications works together with you to help innovate across your whole communications landscape, ensuring correct governance throughout. We're an agile yet safe pair of hands.

Digital Transformation

Digital Transformation

We take traditional paper communications and transform them into the best medium for your customers. Paragon unlocks the data that’s difficult to reach and provides the insights to deliver perfect outcomes for our clients and their customers.
 

End to end marketing

End to End Marketing

We look at every point of your customer’s journey. We audit, cleanse and enrich your data, to provide the insight that enables you to make decisions with confidence. We deliver outputs in a multichannel format, personalised to your customers generating better engagement.

Team Collaborating

Collaborative Approach

Across every sector, we have the expertise to transform your communications. We work as an extension of your team and help you clarify, prioritise and deliver against your business goals, with innovative technical solutions and sector expertise.
 

Update on COVID-19

 
Paragon Customer Communications continues to monitor the rapidly evolving situation relating to the global spread of COVID-19. 
 
We are following the advice and guidelines of the World Health Organisation and public health authorities in each country we operate in. Implementation of these guidelines is being coordinated by our health and safety teams and is supported by all at PCC.
 
We are working hard to ensure we remain a safe, strong and well managed partner, one that can operate successfully during these difficult times and support our customer’s return to normal operations in the near future. An extensive range of business continuity and precautionary measures are in place across our operations globally. We are reviewing and modifying our response as the situation evolves.
 
We would like to thank our staff across PCC who are doing a fantastic job in a highly professional manner, in difficult and worrying circumstances.
 
These are challenging times. Please remember to follow official guidelines and stay safe.
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About Paragon Customer Communications