About Us

We offer a complete communications solution. Paragon Customer Communications works diligently to connect our clients with their customers across every channel

 

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"Together, delivering the future of brilliant customer communications, globally"

We offer a complete communications solution. Paragon Customer Communications (PCC) works diligently to connect our clients with their customers across every channel.

This is achieved through expertise, technical solutions and extensive, multi-channel delivery capabilities. We develop these areas and future-proof our solutions to ensure our proposition is aligned to our clients’ ambitions.

Our solutions support all stages of the customer communications journey, whether our clients need data-driven customer engagement, multichannel marketing, transactional communications, or automated inbound communication workflows. We are behind the scenes helping clients to transform how they operate, digitising their customer journeys and experiences.

PCC has significant scale in the UK, France, Germany, Benelux and Eastern Europe, plus an international supply chain supported by the broader Paragon Group structure. Operating across all major sectors, we have long-lasting relationships with exceptional clients built on total delivery and complete security. Compliance and regulation are of the utmost importance to us and our clients. In this regard PCC are ahead of the curve, working constantly to develop stronger processes, adopting new standards and managing these regulatory demands across all channels and sectors.

We enable our clients’ customer communications to have the biggest possible impact.

 

Award Winning

Award Winning

Our excellence and expertise are recognised by our peers, and we have won numerous industry awards across a range of fields. We have been rewarded for our environmental and sustainability programmes, our use of data and insight, as well as our exceptional performance in the field of multichannel and transactional communications.

Innovative

Innovative

Working with us ensures high-quality delivery across all communication channels. We are constantly investing in our capabilities, ensuring that our clients benefit from the latest technological developments, state-of-the-art communication strategies, and industry best practice. We have the sector expertise and technical knowledge to make sure your communications are innovative and engaging.

Secure

Secure

Our expert team gives clients easy access to the highly secure and effective solutions they need. We are accredited to the highest industry standards, protecting our client’s and their customer’s data with market-leading security systems and processes. We deliver exceptionally secure transactional and regulatory customer communications for some of the world’s leading brands.

 

Watch how we deliver exceptional customer communications from our sites across UK

Whistle Stop Tour | Paragon Customer Communications

Contact Us

Would you like to discover how our communication experts can transform how you speak to your customers?