We offer a complete communications solution. Paragon Customer Communications (PCC) works diligently to connect our clients with their customers across every channel.
This is achieved through expertise, technical solutions and extensive, multi-channel delivery capabilities. We develop these areas and future-proof our solutions to ensure our proposition is aligned to our clients’ ambitions.
Our solutions support all stages of the customer communications journey, whether our clients need data-driven customer engagement, multichannel marketing, transactional communications, or automated inbound communication workflows. We are behind the scenes helping clients to transform how they operate, digitising their customer journeys and experiences that deliver better outcomes.
Our digital agencies combine to deliver the perfect customer experience for our clients. They bring together the intelligent use of data, creative technologies and real-time communications to create effective campaigns that generate the maximum return on our clients’ investment, transforming the customer experience across the whole customer journey.
PCC has significant scale in the UK, France, Germany, Benelux and Eastern Europe, plus an international supply chain supported by the broader Paragon Group structure. Operating across all major sectors, we have long-lasting relationships with exceptional clients built on total delivery and complete security. Compliance and regulation are of the utmost importance to us and our clients. In this regard PCC are ahead of the curve, working constantly to develop stronger processes, adopting new standards and managing these regulatory demands across all channels and sectors.
We enable our clients’ customer communications to have the biggest possible impact.