A Message from our CEO

Jeremy Walters discusses the ongoing situation around COVID-19 and how our business is responding.

Message from our CEO on COIVID-19

What we do

We will work with you to simplify the complexity of today's communications landscape and deliver a brilliant customer experience at every stage for your customers. Whether acquiring prospects, welcoming and on-boarding new customers or in-life activities, we can provide you with end-to-end and continuous support.

How we help

The Paragon Customer Communications team will work together with you to help innovate across your whole communications landscape, ensuring correct governance throughout. We're an agile yet safe pair of hands.

Customer Experience and Marketing

Agile and innovative, we plan, create and deliver insight driven customer engagement, prompting better outcomes by being timely, relevant and persuasive.

Business Process & Transactional

We are a safe pair of hands, providing proper governance, minimising risk and improving efficiency for transactional and regulatory communications.

Digital Customer Experience

Digital Customer Experience

Engaging digital journeys delivered with data-driven insights across our platforms, technologies and solutions, integrated with your business and legacy systems.

Our Clients

Our Approach

We deliver market leading solutions and integrate them into your business

Exceeding your customers’ expectations, with personalised communications

We have the expertise to transform your communications

Delivering hands-on teams that function as an extension of your business


Providing consistency, speed to market and digital transformation

Consolidating all areas of your communication strategies

2019 Paragon Group Annual Report


Watch the Paragon Group 2019 Annual Report Video

Paragon Group 2019 Annual Report Video