Digital Mailroom
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Compliant, secure and effective communications in a variety of formats via the channels your customers prefer.
Benefits & Features
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Regulation and compliance
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We have ISO 10008, ISO 27001, Cyber Essentials Plus, and ISO 9001 accreditations, helping us to improve not only the accessibility and security of sensitive documents, but also your own compliance with GDPR.
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Automated sorting, scanning and indexing
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Removes time-consuming, paper-based tasks that lead to delays and error
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Digitised documents available from anywhere
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Enables remote working and improves consistency of response to customer inquiries
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Rapid, digital delivery of inbound correspondence
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Ensures better tracking and improves compliance, helping you to meet regulatory guidelines
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Returned mail processing and data cleansing
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Delivers better accuracy and improves the performance of future campaigns
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Secure document storage and retrieval
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Protects your brand’s reputation, while giving customer service agents an up-to-date picture of each customer’s journey
Paragon‘s Digital Mailroom will process your incoming documents quickly, efficiently and cost effectively, allowing you to focus on your clients. Physical mail is processed using document scanning and capture techniques, digitising your files and making them available electronically. Emails and social media can also be monitored to extract embedded files and attachments, which are then properly formatted for automated processing.
