The latest videos from Paragon Customer Communications

PCC Videos

Our expertise in action

Take a look below for some of the latest videos from Paragon Customer Communications.

We speak to leading industry thinkers, authorities and professional bodies, as well as Paragon subject matter experts, to engage and inform our community about a variety of views on a particular topic, trend or subject. 


The New Normal Video Panel Series

New Normal- Episode 3

Ep #3: You've Got the tech, what about the innovation?

In this episode host Amy Creedan is joined by special guests;
Andy Farmer - Executive strategy director @ ORM
Sean Burrel -SVP of Business Development & Alliances @ DCX
New Normal- Episode 2

Ep #2: Staying authentic in an age of automation?

In this episode host John Chapple is joined by special guests;
Nino Sheikh-Thompkins - Head of Strategy & Proposition
Marc Michaels – Creative & Strategy Director 
Peter Gough – Founding Partner   
New Normal- Episode 1

Ep #1: Will brands embrace innovation quicker now?

In this episode host Amy Creeden is joined by special guests; 
Peter Paterson - Director of Client Engagement
Lorenzo Vasini - Chief Growth Officer           
Ross Kittlety - Head of CCM


Webinars on Demand


Is the bank branch dead? Webinar

A webinar debate to explore if COVID-19 has accelerated the demise of the traditional store-front bank.

Digital transformation in a post COVID-19 world- Webinar

This webinar we’ll take you through our top five tips for a successful digital transformation in a post-pandemic world.

DRUC: Digital Optimisation Webinar

We reveal our tool to create a roadmap to success and how you can find success with ORM’s DRUC methodology.